Improved ChatGPT. File upload with better security. Front editor improved, performance improvements.
Read moreNew installation wizard, new design more AI. Create Blog and FAQ articles with AI, translate live, performance boost and security updates.
Read moreSeamless Language Translation for Real-Time Live Chat and Support Tickets. Improved AI Bot and security updates.
Read moreAI is here, we have integrated ChatGPT from OpenAI into HelpDesk 3, also redesigned the Group Chat and made it fully responsive.
Read moreImproved Rest API for Mobile Apps, updated libraries, bug fixes, security patches and performance improvements.
Read morePHP 8.2 ready, dropped support for PHP 7. Massive performance improvements and bug fixes.
Read morePush Notifications are back, Front End Editor improved, bug fixes and performance improvements.
Read moreUpgrade to PHPMailer 6, new features, bug fixes and performance improvements.
Read moreNew Live Chat Technology, new payment gateways and subscriptions, PHP 8.1 ready and much more...
Read moreThe new and mighty HelpDesk 3 is finally available. Checkout the blog post for more information.
Read moreSend attachments in PHP IMAP, attachments names are now preserved, Group Chat improved, performance improvements and bug fixes.
Read moreImproved email sending protocol, library updates, performance improvements and bug fixes.
Read moreReady for Version 3.5.7, many improvements and finally the fix for SameSite even the server is wrong configured.
Read moreBetter live chat behaviour, improved adding tickets, all reported bugs have been fixed.
Read moreWelcome to HelpDesk 3 - Version 3.5.5 with build in AJAX requests for similar articles when creating a new ticket.
Read moreSafari fix in cross browser scenario, code and performance improvements.
Read moreImproved drag and drop upload feature, updated libraries and fixed all known bugs.
Read moreNew features and great improvements in design and usability. Stylesheet and Javascript files have been optimised for even better performance.
Read moreAll found and reported bugs have been fixed, specially in combination with windows computers. Upload improved and added extra security layers.
Read moreBrand new operator design, Two ways of managing tickets, the classic way or with a due date, Ticket Merge, Ticket Split and so much more.
Read moreFixed 2Checkout Gateway and PHP IMAP, improved performance and fixed all found and reported bugs.
Read moreAdded a lost connection warning to the operator panel, updated the Leaflet JS library, fixed some bugs and cleaned some code.
Read moreAdded 2Checkout Gateway, support standard responses are now HTLM ready, Android App is now ready in Google Play Store, jQuery 3.4.0 update and much more...
Read moreNew design, new features and ready for the upcoming native iOS and Android App.
Read moreAdded search for the client support area fixed a few bugs and improved performance.
Read moreBot is now firing on the first message, PHP IMAP fix, cron job fix and live editor update.
Read moreWhatsApp integration, assign ticket to operator, new installation and update wizard, widget and performance improvements and bug fixes.
Read moreFaster and better IP to GEO service, bug fixes and perfomance improvements.
Read moreImproved how files are shared, general improvements and bug fixes. Ready for the upcoming app update.
Read moreHelpDesk 3.2.1 has been released, bug fixes for contact form and receiving chats on the client side.
Read moreHelpDesk 3.2 has been released, simply run the Auto Updater under your operator panel - maintenance. New client chat template (slideOut), DSGVO conform, fixed all reported bugs and improved speed and stability.
Read moreHelpDesk 3.1.4 has been released, PHP Imap improvements bug fixes and code optimisation.
Read moreHelpDesk 3.1.3 has been released, simply run the Auto Updater under your operator panel - maintenance.
Read moreHelpDesk 3.1.2 has been released, tested up to PHP 7.2.1, added search possibility for client side tickets. Updated libraries and fixed some bugs.
Read moreHelpDesk 3.1.1 has been released, simply run the Auto Updater under your operator panel - maintenance.
Read moreHelpDesk 3.1 has been released, simply run the Auto Updater under your operator panel - maintenance.
Read moreHelpDesk 3.0.1 has been released, simply run the Auto Updater under your operator panel - maintenance.
Read moreWe are proud to announce the availability of HelpDesk 3 - Gold. Stable and ready to rock your support world. We want to say THANK YOU for all the feedbacks and bug reports we have received in the last 7 days.
Read moreWe are proud to announce the silver release* of HelpDesk 3, a complete support solution that will make your life much easier.
Read moreHelpDesk 3 is now in Beta. It takes us a bit longer than expected but a public version will be available soon!
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