Update Timeline

All updates from the past, included within the same major release.

16 September 2018

HelpDesk 3 - 3.3.3

Added search for the client support area fixed a few bugs and improved performance.

31 August 2018

HelpDesk 3 - 3.3.2

WhatsApp new api fix and bug fixes.

15 August 2018

HelpDesk 3 - 3.3.1

Bot is now firing on the first message, PHP IMAP fix, cron job fix and live editor update.

30 July 2018

HelpDesk 3 - 3.3

WhatsApp integration, assign ticket to operator, new installation and update wizard, widget and performance improvements and bug fixes.

05 July 2018

HelpDesk 3 - 3.2.4

Faster and better IP to GEO service, bug fixes and perfomance improvements.

27 June 2018

HelpDesk 3 - 3.2.3

Improved how files are shared, general improvements and bug fixes. Ready for the upcoming app update.

19 June 2018

HelpDesk 3 - 3.2.2

Bug fixes

28 May 2018

HelpDesk 3 - 3.2.1

HelpDesk 3.2.1 has been released, bug fixes for contact form and receiving chats on the client side.

27 May 2018

HelpDesk 3 - 3.2

HelpDesk 3.2 has been released, simply run the Auto Updater under your operator panel - maintenance. New client chat template (slideOut), DSGVO conform, fixed all reported bugs and improved speed and stability.

11 April 2018

HelpDesk 3 - 3.1.4

HelpDesk 3.1.4 has been released, PHP Imap improvements bug fixes and code optimisation.

28 March 2018

HelpDesk 3 - 3.1.3

HelpDesk 3.1.3 has been released, simply run the Auto Updater under your operator panel - maintenance.

14 March 2018

HelpDesk 3 - 3.1.2

HelpDesk 3.1.2 has been released, tested up to PHP 7.2.1, added search possibility for client side tickets. Updated libraries and fixed some bugs.

19 January 2018

HelpDesk 3 - 3.1.1

HelpDesk 3.1.1 has been released, simply run the Auto Updater under your operator panel - maintenance.

06 December 2017

HelpDesk 3 - 3.1

HelpDesk 3.1 has been released, simply run the Auto Updater under your operator panel - maintenance.

05 October 2017

HelpDesk 3 - 3.0.1

HelpDesk 3.0.1 has been released, simply run the Auto Updater under your operator panel - maintenance.

2 October 2017

HelpDesk 3 - Gold

We are proud to announce the availability of HelpDesk 3 - Gold. Stable and ready to rock your support world. We want to say THANK YOU for all the feedbacks and bug reports we have received in the last 7 days.

25 September 2017

HelpDesk 3 - Silver

We are proud to announce the silver release* of HelpDesk 3, a complete support solution that will make your life much easier.

21 September 2017

HelpDesk 3 - Beta

HelpDesk 3 is now in Beta. It takes us a bit longer than expected but a public version will be available soon!

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