HelpDesk 3 has hundreds of features, here are some of the most important ones.
Installation in 5 minutes! Simply follow our installation manual for HelpDesk 3 or get our installation service.
Most of the features one click away, we have build Live Chat 3 to be as easy to use as possible.
Small Screen big Screen it will fit no matter what. Fully responsive and mobile optimised that's how it should be.
Build to be as secure as possible and because it is installed on your server you are in control of everything.
Client management build in with a Client API to sync with your own user database.
Live conversation with your website visitors in real time.
Charge your customers with the build in billing system.
Extend almost any form with custom fields.
Email to Ticket conversation with ease. Clients can only use their email account.
Check your clients purchase code.
The complete support ticket system without ifs and buts!
Embed the Live Chat, Support and FAQ area into any website.
Transfer customers to other operators. Working for both Live Chat conversations and support tickets.
Beautiful and fully responsive with more than 20 permission levels for your operators, you are in charge!
Wherever you place an embed code you will have live status of your visitors, from where they come and how long they stay.
Statistics, ratings and feedbacks everything for each operator you have set.
Advanced file and image manager, complete file system for chat attachments.
No need for typing the same message again and again, setup standard responses for the chat.
Engage and Auto engage website visitors build into Live Chat 3 with all the options you can imagen.
Setup auto answers for the chat until you pick up the client. Let the included chat bot handle some questions.
Unlimited use of the chat widget on websites, clients, chats, departments, etc.
Not just statistics, beautiful and professional statistics. Export to excel, image or csv at anytime.
The name says it, black list URL's right from your operator panel.
Control everything from the operator panel without any coding knowledge, simple and easy.
New update? No problem, head to your operator panel - mainenace and with a click you run the latest version.
Live Chat 3 logs everything, logins, chats, online visitors, locations and you can check them all.
Receive feedbacks and ratings from your clients after each conversation.
Search across conversations, messages, users with ease.
With our Software you can add business hours, don't waste your time.
Build in Push-, Desktop-, Email- and SMS Notifications, never miss a client!
Fully template based and easy to adapt to your website design.
Add notes to each conversation you had with your client.
Operator and client side can use emoticons and they work on all devices.
Starr messages to easily find important information again.
Not Online? Not a problem, contact form can be shown.
Offer your solution in different languages, many are already included.
The first live chat that has a function for group chats. Perfect for holding seminars or meetings!
You will also be notified acoustically when a new user is waiting for you. If sounds disturb you, you and the client can also turn them off.
You can enjoy our free Android and IOS apps for Live Chat 3 when you need to work on the go.
There are many more features and each update adds new ones. Try the demo to get the full impression.