Installation in 5 minutes! Simply follow our installation manual for HelpDesk 3 or get our installation service.
Most of the features one click away, we have build HelpDesk 3 to be as easy to use as possible.
Small Screen big Screen it will fit no matter what. Fully responsive and mobile optimised that's how it should be.
Build to be as secure as possible and because it is installed on your server you are in control of everything.
Beautiful and fully responsive with more than 25 permission levels for your operators, you are in charge!
Wherever you place an embed code you will have live status of your visitors, from where they come and how long they stay.
All history you have with your clients is safed and can be viewed in a conversation or any time you want.
Even manage offline message straight from your operator panel with full history of each message.
Blog or News however it is build in with your clients in mind. Sharing and comments included.
Build a professional frequently asked question database with full text search and client permission levels.
Statistics, ratings and feedbacks everything for each operator you have set.
Advanced file and image manager, complete file system for chat and ticket attachments.
No need for typing the same message again and again, setup standard responses for the chat and tickets.
Engage and Auto engage website visitors build into HelpDesk 3 with all the options you can imagen.
Setup auto answers for the chat until you pick up the client. Let the included chat bot handle some questions.
Unlimited departments or categories client permission and credit based, for Tickets, Chat and FAQ's.
Not just statistics, beautiful and professional statistics. Export to excel, image or csv at anytime.
Public or closed group chats for up to 50 clients have you seen that before somwhere else?
Create custom fields for client sign up, profile or tickets, customise it as you want.
The name says it, black list URL's right from your operator panel.
Control everything from the operator panel without any coding knowledge, simple and easy.
New update? No problem, head to your operator panel - mainenace and with a click you run the latest version.
HelpDesk 3 logs everything, logins, purchases, online visitors, locations and you can check them all.