You made the right decision
We know how support should work. Creating support software for the past 8 Years and provide professional support with it we know exactly how a support platform should be. Thanks to more than 2000 customers using our previous versions we have now created a support platform masterpice. Live Support Chat, Support Tickets, Email to Tickets, Attachments in Chat, Tickets and Emails are pulled in nicely and secure, a complete content management system with file and image manager, multi language ready throughout, FAQ articles, Blog system with comments, custom fields, custom ticket status, custom priorities, a client management and billing system with credit card and paypal checkout are just a few features of HelpDesk 3.
HelpDesk 3 is beautiful
It is not just feature rich it is also beautiful to the last bit. Screen size should not matter, HelpDesk 3 fits automatically to all screens and has been optimised for the mobile world. We also have native apps for your operators.
There is a free App
It does not end with a web based platform we have also built native apps for iOS and Android!